0
Skip to Content
landandexpand.academy
Home
Courses
Consulting
AI Tools
Job Board
Blog
landandexpand.academy
Home
Courses
Consulting
AI Tools
Job Board
Blog
Home
Courses
Consulting
AI Tools
Job Board
Blog
The Future of Customer Success Belongs to Leaders Who Build Systems
Antti Nevalainen 11/21/25 Antti Nevalainen 11/21/25

The Future of Customer Success Belongs to Leaders Who Build Systems

Read More
The Playbook Problem: Why Documentation Isn’t Enough
Antti Nevalainen 11/19/25 Antti Nevalainen 11/19/25

The Playbook Problem: Why Documentation Isn’t Enough

Read More
From Chaos to Clarity: What Scalable Customer Success Really Looks Like
Antti Nevalainen 11/17/25 Antti Nevalainen 11/17/25

From Chaos to Clarity: What Scalable Customer Success Really Looks Like

Read More
From Data to Direction: How Great CS Leaders Use AI to Make Better Decisions
Antti Nevalainen 11/14/25 Antti Nevalainen 11/14/25

From Data to Direction: How Great CS Leaders Use AI to Make Better Decisions

Read More
How AI Is Quietly Rewriting the Rules of Customer Success
Antti Nevalainen 11/12/25 Antti Nevalainen 11/12/25

How AI Is Quietly Rewriting the Rules of Customer Success

Read More
How to Know If Your CS Team Is Ready to Scale
Antti Nevalainen 11/5/25 Antti Nevalainen 11/5/25

How to Know If Your CS Team Is Ready to Scale

Read More
The Hidden Cost of Manual Customer Success
Antti Nevalainen 11/3/25 Antti Nevalainen 11/3/25

The Hidden Cost of Manual Customer Success

Read More
7 Days to Launch: Why CS Leaders Need This Now
Antti Nevalainen 11/1/25 Antti Nevalainen 11/1/25

7 Days to Launch: Why CS Leaders Need This Now

Read More
Inside the CS Leader Masterclass: What You’ll Learn
Antti Nevalainen 10/29/25 Antti Nevalainen 10/29/25

Inside the CS Leader Masterclass: What You’ll Learn

Read More
Why Most CS Playbooks Fail and How to Fix Them
Antti Nevalainen 10/27/25 Antti Nevalainen 10/27/25

Why Most CS Playbooks Fail and How to Fix Them

Read More
Humans, Systems, and AI: The New CS Ops Stack
Antti Nevalainen 10/24/25 Antti Nevalainen 10/24/25

Humans, Systems, and AI: The New CS Ops Stack

Read More
5 Ways AI Is Quietly Transforming Customer Success Operations
Antti Nevalainen 10/22/25 Antti Nevalainen 10/22/25

5 Ways AI Is Quietly Transforming Customer Success Operations

Read More
The AI-Powered CS Ops Era: What’s Changing and What Isn’t
Antti Nevalainen 10/20/25 Antti Nevalainen 10/20/25

The AI-Powered CS Ops Era: What’s Changing and What Isn’t

Read More
From Gut Feeling to Metrics: How to Prove CS Impact
Antti Nevalainen 10/13/25 Antti Nevalainen 10/13/25

From Gut Feeling to Metrics: How to Prove CS Impact

Read More
From Chaos to Clarity: How Systems Unlock Scalable Customer Success
Antti Nevalainen 10/10/25 Antti Nevalainen 10/10/25

From Chaos to Clarity: How Systems Unlock Scalable Customer Success

Read More
How to Spot Expansion Signals Before It’s Too Late
Antti Nevalainen 10/8/25 Antti Nevalainen 10/8/25

How to Spot Expansion Signals Before It’s Too Late

Read More
Turning Happy Customers into Growth Engines
Antti Nevalainen 10/6/25 Antti Nevalainen 10/6/25

Turning Happy Customers into Growth Engines

Read More
From Chaos to Clarity: My Journey Building CS Ops for SaaS Teams
Antti Nevalainen 10/3/25 Antti Nevalainen 10/3/25

From Chaos to Clarity: My Journey Building CS Ops for SaaS Teams

Read More
How to Spot Expansion Signals Before Renewal
Antti Nevalainen 10/1/25 Antti Nevalainen 10/1/25

How to Spot Expansion Signals Before Renewal

Read More
CS Ops vs RevOps: Who Owns Retention & Expansion?
Antti Nevalainen 9/29/25 Antti Nevalainen 9/29/25

CS Ops vs RevOps: Who Owns Retention & Expansion?

Read More
Older Posts

© 2024 Land & Expand Academy. All Rights Reserved.

antti@landandexpand.academy

✉️ Weekly CS Playbooks in Your Inbox

Get one practical Customer Success strategy every Monday — no fluff, just tactics you can use right away.

👉 [Subscribe to the Newsletter]