Practical, industry-proven courses for CS professionals at every stage from first hire to team leadership.

I’ve spent a decade building and scaling CS teams from scratch. These courses teach you exactly what works, frameworks, playbooks, and tools you can use immediately.

Build, Scale, and Lead with Confidence

Our courses

HubSpot Quick Course for CSMs

A fast, practical course for Customer Success Managers who use HubSpot. Learn how to manage your customer portfolio, log activity, and run proactive CS—in just 30 minutes. Includes a video walkthrough, checklist, and key property definitions.

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Building CS from Scratch: The Founding CS Leader Course

Learn to build your first CS function with ready-to-use templates and workflows.

  • Self-paced

  • Downloadable templates

  • Lifetime access

💼 Practical Playbooks | 🎥 Short Video Lessons | 📊 Proven Templates | ♾️ Lifetime Access

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CS OPs Masterclass

Learn how to structure your customer success operations for growth, retention, and expansion.
This course is built for CS leaders and operators who want to turn their into a system for proactive, data-driven customer success.

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