CS Ops Masterclass: How to Build Customer Success Systems

TL;NR

The new CS Ops Masterclass teaches you how to design and implement scalable Customer Success systems inside your CRM.

✅ Build success plans, onboarding workflows, and renewal forecasts
✅ Learn playbooks you can apply to any CRM
✅ Designed for both CS leaders and operators
🎟️ Launch discount: 50% off with code LAUNCH50 (limited time)

Who This Is For

• CS Leaders — who need scalable playbooks for retention, renewal, and expansion.

• CS Ops Managers — who want to design workflows, dashboards, and reporting.

• Founders / Operators — who don’t have Gainsight but still want an enterprise-level CS Ops motion.

What You’ll Learn

The Masterclass is split into focused modules:

1. CS Ops Foundations — building blocks every team needs

2. Onboarding Frameworks — reduce TTFV with scalable workflows

3. Renewal & Expansion Playbooks — automate and forecast revenue events

4. Metrics & Dashboards — track NRR, GRR, adoption, expansion %

5. Playbook to Practice — how to embed systems with your team

Why Now?

• CS Ops is becoming non-negotiable — boards are asking for NRR, retention, and expansion data.

• You don’t need to wait for a $100k platform to scale — you can start now with the tools you already have.

• 50% off, in exchange for feedback and testimonials.

Enrollment Details

🎓 Course: CS Ops Masterclass
⏱️ Format: Online modules + real examples
💰 Price: 50% off with code LAUNCH50 (limited time)
🔗 Join the Masterclass Today

Final Word

CS Ops isn’t just about retention. It’s the engine for growth.
This Masterclass will show you exactly how to operationalize it.

👉 Get the CS Ops Masterclass at 50% off — and start building systems that drive predictable NRR.